Relationship between Lean Manufacturing and High Involvement Work Practices and perceived results*

Resumen

Our research aims to empirically test the relationship between Lean Manufacturing and High Involvement Work Practices; and the effect these practices have on the operational outcomes in the factory. These effects are tested by recording management perceptions, as well as objective measurements in an industry different than those usually studied in previous research (ceramic manufacturers in the Valencia region of Spain – a highly competitive and internationally successful sector). The results of our research show significant relationships between the implementation of these practices and competitive advantage. Keywords: Lean Manufacturing, High Involvement Work Practices, empowerment, training, remuneration, communication, operational performance, absenteeism, employee turnover