Information Systems supported Organizational Learning as a Competitive Advantage


Arias Calvo JM, Solana Álvarez JM. 2012. Information Systems supported Organizational Learning as a Competitive Advantage. XVI Congreso de Ingeniería de Organización , pag. 547-554. Vigo.


Organizational Learning is one of the means employed by organizations to get adapted to their surrounding environment. Once the environment is understood, organizations have to look inside themselves in order to ensure the comprehension of their core competencies and the way they carry them out, to obtain competitive advantages in the markets. Systems engineering techniques can be applied in order to leverage these core competencies and make organizations adaptable to the organizational environment requirements through the use of information systems. Adaptation is a must when turning to foster the competitiveness and sustainability of the organization. However, it is clear that information systems can really create a difference in the way an organization acquires information from its environment and from itself in order to achieve a high-quality decision taking process. The purpose of this paper is to analyze the characteristics that make information systems useful in gathering and processing information with the aim of organizational learning and subsequent structural adaptation for better fitting to market requirements.


(cio2012)XVI Congreso de Ingeniería de Organización


EN-07. Knowledge Management

Palabras Clave

  • Knowledge Management
  • competitive advantage
  • information systems
  • learning organization