Knowledge Management Practices in SME. Case study in Basque Country SME

Resumen

In a competitive market like the current one, knowledge and its management have become the best partner to generate competitive advantages in small and medium enterprises. It is important for country economic development that SMEs, as main source of wealth, manage their intangible resources to continue creating value, both business and social, and get to be leader in an international and competitive market, in order to gain advantages to present difficult situation due to financial crisis. Therefore, this research study analyzes what the current situation of Knowledge Management in Basque Country SMEs is. More specifically, the use of Knowledge Management practices and strategies for capture explicit and tacit knowledge have been studied in depth, in order to identify what practices and knowledge capture strategies are the most frequent and what activity sector and size of SME, by number of employees, are using them more intensely.