Towards Performance Measurement in Collaborative Contexts

Resumen

In the last few years, there has been an increasing interest in pursuing collaboration relationships within interorganizational environments; that is to say, among members of a Supply Chain/Network. The aim of collaborative relationships is to obtain competitive advantages. However, if this type of relationship is not properly managed, it may not always be successful. In this sense, it is necessary to understand the main aspects that compose interorganizational relationships within these contexts so that these aspects can be managed. In this paper, a literature review of works that expose the main aspects of relationships within interorganizational environments is presented under a twofold perspective: works that expose the main characteristics of interorganizational relationships and Performance Measurement Systems (PMSs) for interorganizational environments. Keywords: performance measurement, collaboration, supply chain, networks