ITIL Methodology to Manage Information Systems Departments: Benefits and Risks

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Carlos Almarcha Arias, Carlos Rodríguez Monroy. 2007. ITIL Methodology to Manage Information Systems Departments: Benefits and Risks. XI Congreso de Ingeniería de Organización , pag. 1775-1783. Madrid.

Resumen

Congreso

(cio2007)XI Congreso de Ingeniería de Organización

Area

Information Systems and ICT